8 ways to fix a Slow Network

Slow Network?

Slow Network

A slow network can be caused by many factors..

Here are 8 ways in which to resolve your slow Network Issue and try to speed things up or fault find..

  • Believe it or not sometimes a good old fashion reboot resolves many small issues. Powering down and restarting network hardware and all machines may refresh settings.
  • Powering up devices one at a time can also help in troubleshooting and detecting a problem computer or “weak link” on your network.
  • Try changing ports should your network consist of a switch or router as sometimes these ports go faulty. This doesn’t necessarily mean that your whole device is at fault however you should consider replacement soon.
  • If changing Ports on your devices doesn’t help try testing with a different/spare device to determine whether this is the culprit..
  • On Desktop machines, one could try re-installing or replacing network cards. These are normally relatively inexpensive and is a quick way to ensure your pc is not causing your slow network.
  • Mis-treated/old network cabling has also been known to cause intermittent issues at times. Try changing network cables just to eliminate this as a cause for your slow network.
  • Virus’s & Malware could easily cause a slow network and this is often a good place to start if hardware is not to blame. Try running scans to determine whether or not you have a clean network. We recommend products such as Eset’s Nod32 Antivirus or free spyware applications like Spybot – Search & Destroy or Malware Bytes. Please note that if setup incorrectly some of these applications can cause speed issues or certain applications to hang. If you are uncertain about using these applications rather call us and we will advise accordingly. For more advanced users also checkout Trend Micro’s hijack this or even housecall for a quick way to find and delete serious infections or rogue services.
  • Slow Internet does not necessarily mean that you have a slow network. If only your internet is slow this could be caused by many other issues however many of the above steps may apply. This could also be caused by Virus’s/malware however it may be worth checking with your provider first and testing hardware such as routers, adsl lines and other internet related devices.

For more advanced issues such as wireless troubleshooting and setup tips check back soon for our next blog or contact us for some advice.

The Computer Doc is always happy to assist..

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Outlook Error

Outlook Error

Inbox repair tool and using the scanpst.exe function when getting an Outlook Error. How to repair a corrupt pst file in outlook.

Symptoms

Occasionally when opening your email you receive the outlook error “Outlook cannot open the file “c:/…./outlook.pst” run the inbox repair tool to resolve..

Cause

When this happens for some reason you have a corrupt PST (Mail File). This can be caused by many things.

  • Sometimes virus infections within your mail file will cause corruption and you will receive an outlook error.
  • Later when cleaned by an antivirus this too can leave gaps in the database causing unreadable file data.
  • A failing Hard Drive could be causing data loss and once again leave you with and outlook error.
  • If a mail file gets too big Outlook often tends to cause its own corruption as it doesn’t quite know how to deal with files this large and may run out of memory while trying to read data etc. When an outlook pst file gets to a point of 4gb it is good practice to start archiving and backing up your mail to make files more manageable and easy for outlook to deal with.
  • Finally, faulty plugins within outlook can cause issue’s within your data file and it is good practice to disable plugins that are not in use and may be causing issues or slowing things down.

Resolution

In order to resolve this corruption and repair your mail file try these steps.

  • Browse to my computer and open the following file location to find the scanpst location. This may differ slightly depending on which version of outlook you may have.
  • Browse to and open the following file C:\program files\Microsoft Office\Office12\Scanpst.exe (may be in folder offce11 or office 13 for later versions of Office).
  • Once the scanpst application is open you will see a browse button. Click here to locate your pst\mail file. This too differs depending on your version of windows.
  • Windows XP: Browse to and select c:\documents and settings\”username”\application data\local settings\Microsoft\Outlook\outlook.pst
  • Vista/Windows 7/Windows 8: Browse to and select C:\users\”username”\AppData\local\Microsoft\Outlook\Outlook.pst
  • Once you have selected the file merely click start. This will scan your pst file for the relevant outlook error or corruption and attempt to repair the file for you.
Outlook Error

Scanpst Applicaction

If this doesn’t resolve your issue call us and we’ll try to assist.

 

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How to Reload Windows 7

 

Windows 7 – Approx. Load time 30 minutes depending on machine specification

  • Insert your Windows CD into your CD Rom Drive and Reboot your Pc
  • Tap F12 upon startup in order to choose the required boot device (Machines may vary however a brief message should display at the bottom of your screen telling you which key to press – often F1, F2 or Delete Key may be used)
  • Select your Cd-Rom/DVD Rom Drive as First boot Device
  • Press any key to boot off the disk (A brief message is displayed – press any key!)
  • On the Install Windows page, enter your language and other preferences, then click Next.
  • If the Install Windows page doesn’t appear, and you’re not asked to press any key, you may be required to change some system settings. To learn how to do this, see this link on the microsoft website Start your computer from a Windows 7 installation disc or USB flash drive.
  • The license terms and conditions will appear, click I accept the license terms, and then click Next.
  • On the “Which type of installation do you want?” page, click Custom.
  • On the “Where do you want to install Windows?” page, click Drive options (advanced).
  • Select the partition that you want to change, select the formatting option, and then follow the instructions.
  • When formatting has completed, click Next.
  • Follow the instructions to finish installing Windows 7 (This will include naming your computer and setting up an initial user account)

Permanent link to this article: https://computerdoc.co.za/windows-7/

How to reload Windows XP

Windows XP – Approx. Load time 1 Hour depending on machine specification

 

  • Insert your Windows CD into your CD Rom Drive and Reboot your PC
  • Tap F12 upon startup in order to choose the required boot device (Machines may vary however a brief message should display at the bottom of your screen telling you which key to press – often F1, F2 or Delete Key may be used)
  • If the Install Windows page doesn’t appear, and you’re not asked to press any key, you may be required to change some system settings. To learn how to do this, see this link on the microsoft website Start your computer from a Windows 7 installation disc or USB flash drive.
  • Select your Cd-Rom/DVD Rom Drive as First boot Device
  • Press any key to boot off the disk (A brief message is displayed – press any key!)
  • A Blue screen will load with terms and conditions, press F8 to continue
  • Press L to continue with a fresh installation (Please note that all current data will be lost and a proper backup should be made prior to running the installation)
  • Format the Partition Using the NTFS file system
  • Windows Will now begin copying files and the installation will follow
  • Select time and date settings relevant to your region
  • Installation should now be completed.
  • Drivers may need to be downloaded from the internet or installed from disk in order for full functionality.

 

For more information or to contact us click here

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